This notice describes how information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Understanding Your Health Record/Information
Each time you receive healthcare services at Good Neighbor Healthcare Center, a record of your visit is made. Depending on the services you receive, the records could contain information that identifies who you are, and information about your health, including things like your symptoms, examination or test results, diagnoses, treatment, and plans for future care. This information (your health or medical record) could be used:
Understanding what is in your record and how your health information is used can help you ensure its accuracy, better understand who, what, when, where, and why others may access your health information, and make more informed decisions when authorizing disclosure to others
Your Health Information Rights:
Although your health record is the physical property of Good Neighbor Healthcare Center, the information belongs to you. You have the right to:
Good Neighbor Healthcare Center is required to:
We reserve the right to change our practices and to make the new provisions effective for all protected health information we maintain. If our information practices change, a revised notice will be issued for the agency, which will be available to you the next time you receive services at Good Neighbor. Our most current notice of privacy practices will always be prominently posted in the lobbies of Good Neighbor Healthcare Center facilities, and on our website (www.gnhc.org).
We will not use or disclose your health information without your authorization, except as described on this notice.
For more information or to Report a Problem
If you have questions and would like additional information, you may contact the Chief Operating Officer at Good Neighbor Healthcare Center 190 Heights Blvd., Houston, TX 77007, 713-529-3597.
If you believe your privacy rights have been violated, you can file a complaint with the Privacy Office, or with the Secretary of Health and Human Services. There will be no retaliation for filing a complaint. Written forms are available.
Examples of Disclosures for Treatment, Payment, and Health Operations
We will use your health information for treatment. For example: Information obtained by a member of your healthcare team will be recorded in your record and used and shared with other members of your healthcare team to make treatment decisions for you. We may also give your doctor or another provided involved in your care who have been referred to outside of Good Neighbor Healthcare Center information from your records, or copies various reports, when that information is needed to assist them in giving you quality health care services.
We will use your health information to obtain payment for services. For example: A bill or record of services provided to you may be sent to a payer. The information sent may include information that identifies you, as well as your diagnosis, procedures performed, and supplies or medication used.
We will use your health information for regular health operations. For example: Members of the staff, or members of the quality improvement team may use information in your health record to assess the care and outcomes in your case and others like it. This information will then be used in an effort to continually improve the quality and effectiveness of the healthcare and services we provide.
Other Uses or Disclosures
Business Associates: There are some services provided in our organization through contracts with business associates. Examples include medical record storage and services for destruction of old records. When these services are contracted, these business associates will have access to your records to perform the job we’ve asked them to do. To protect your health information, we require the business associate to legally agree to do so.
Research: We may disclose information to researchers when their research has been approved by an Institutional Review Board that has reviewed the research proposal and established procedures to ensure the privacy of your health information.
Marketing: We may contact you with appointment reminders or information about services that may interest you.
Fund Raising: We may contact you as a part of a fund raising effort.
Food and Drug Administration (FDA): We may disclose to the FDA health information about adverse events (health problems, “side effects”) with respect to food,
supplements, product and product defects or post marketing surveillance information to enable product recalls, repairs, or replacements.
Workers Compensation: We may disclose health information to the extent necessary to comply with laws relating to workers compensation or other similar programs established by law.
Public Health: As required by law, we may disclose your health information to public health or legal authorities charged with preventing or controlling disease, injury, or disability.
Correctional Institution: Should you be an inmate of a correctional institution, we may disclose to the institution or agents thereof, health information necessary for your health, and the health and safety of others.
Law Enforcement: We may disclose health information for law enforcement purposes as required by law, or in response to a valid subpoena or court order. Federal law allows your health information to be released to an appropriate health oversight agency, public health authority or attorney, if a staff member or business associate believes in good faith that we have acted unlawfully or have violated professional or clinical standards and may be endangering one or more patients, workers, or the public.